Shipping Policy

🛍️ Order Processing

  • All orders are processed within 1 to 3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Shipping Time

  • Standard delivery time: 3 to 7 business days within Pakistan.

  • Delays may occur during peak seasons, sales, or due to courier issues.

  • We currently only ship within Pakistan.

📦 Delivery Charges

  • Shipping charges will be calculated and displayed at checkout.

  • Free shipping may be offered during promotions (if applicable).

🚫 Incorrect Address

  • Please ensure your address and contact number are correct at checkout.

  • Heritage Loom is not responsible for delays or lost packages due to incorrect shipping details provided by the customer.

📸 Proof of Delivery

  • Once your order is dispatched, you will receive a tracking number via SMS or email (if applicable).

  • Please track your parcel and be available to receive it.

❗ Delays or Issues

  • If your order is delayed or you haven’t received it within the expected time, please contact us at:
    📧 horitageloom@gmail.com
    📞 03133221639